Shipping policy
Shipping Methods
MaviBreeze currently offers Standard Shipping for all orders. This service provides reliable delivery to your specified address with tracking capabilities.
Processing Time
Orders are processed within 2-3 business days after payment confirmation. Business days exclude weekends and public holidays.
Shipping Time & Costs
Standard Shipping: 5-10 business days
Shipping costs are calculated at checkout based on your delivery address and order weight. All shipping charges are clearly displayed before order completion.
Shipping Destinations
We currently ship to addresses within our service regions. Available countries and regions will be displayed during checkout.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number and a link to monitor your package's journey.
Delivery Issues
If you experience any delivery problems, including:
- Delayed shipments beyond estimated delivery window
- Damaged packages upon arrival
- Missing items from your order
Please contact our customer service team immediately at [email protected] with your order number and details of the issue.
Address Accuracy
Please ensure your shipping address is complete and accurate. MaviBreeze is not responsible for delays or additional costs resulting from incorrect address information provided by customers.
Customs & Import Duties
International customers may be subject to customs fees and import duties. These charges are the responsibility of the recipient and are not included in our shipping costs.